Shipping Policy

Once your order has been placed, we will send you confirmation email which will include your order number.  In general, we use 2-3 business days for processing. When your order is shipped, you will a receive an additional confirmation email including a tracking number.

Due to increased volume and the impact of COVID-19, Your order may experiencing shipping delay and the transit time may be longer than usual. In addition, we are experiencing delays in returns processing. We are sorry for the inconvenience.

Return and Refund

If you have an account or an order number, you can start your return now. If you don’t have an account or you’re missing order information, you can start your return here. Send in your item(s) using the postage-paid U.S. return label. Your return is usually processed within 10-14 business days.

1. How much is shipping?

   We offer free ground shipping for majority orders, and we also provide paid expess shipping services. Once you’ve clicked through to Secure Checkout and enter your address and choose a shipping method. Shipping costs are then calculated and added on to your subtotal before placing your order.

2. Can I track my order?

   We rely on shipping partners (UPS, FedEx) as well as local postal services (USPS) to get your order to your doorstep as soon as possible. For this reason, tracking is not always available. If your order is being sent by a trackable service, these details will be included on your orders page as well as on the shipping email to you.